1. Who We Are
CL Marketing & AI Agency is a digital marketing and AI automation agency based in Douala, Bonaberi, Cameroon, operated by Chika Leatitia. We provide AI-powered business tools including the Glam AI Receptionist, WhatsApp automation services, website design, logo creation, and social media management.
Contact: chikaleatitia.cl@gmail.com
2. What Information We Collect
When you interact with our WhatsApp-powered services (including the Glam AI Receptionist), we may collect:
• Your WhatsApp phone number and display name
• The content of messages you send to our business number
• The date and time of your messages
• Booking or inquiry details you provide voluntarily
We do not collect payment details, government IDs, or sensitive personal data through WhatsApp.
3. How We Use Your Information
We use collected information only to:
• Respond to your inquiries and service requests
• Process bookings or appointments on behalf of our clients
• Improve our AI-powered response quality
• Log conversations for client business records
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. WhatsApp & Meta
Our services operate through the WhatsApp Business Platform, provided by Meta Platforms, Inc. By messaging our business number, you also agree to WhatsApp's Terms of Service and Privacy Policy. Your messages may be processed by Meta's infrastructure.
Learn more: whatsapp.com/legal/privacy-policy
5. Data Storage
Message logs are stored in Airtable (a U.S.-based cloud database). We retain message records for up to 12 months to support client customer service operations. Records can be deleted on request.
6. Your Rights
You have the right to:
• Request access to any personal data we hold about you
• Request deletion of your data
• Withdraw consent to automated messaging by sending STOP
Contact us at chikaleatitia.cl@gmail.com to exercise these rights.
7. Cookies & Analytics
Our website may use basic analytics to understand visitor traffic. We do not use tracking cookies for advertising. No personally identifiable information is collected through our website without your consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the revised policy.
9. Contact Us
CL Marketing & AI Agency
Douala, Bonaberi, Cameroon
Email: chikaleatitia.cl@gmail.com
Website: clmarketingai.com